> For the complete documentation index, see [llms.txt](https://apidocs.arionbanki.is/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://apidocs.arionbanki.is/b2b-2013-schema/b2b-services/b2b-secondary-collection-claim-service/general-information.md).

# General Information

This documentation is intended for technical personnel implementing solutions related to Arion bank’s B2B services. The manual contains use cases, descriptions of functions and format of data.

### About the Service

The Secondary Collection Claim Service is designed for secondary collection agents and offers all functionalities related to the RB's Claims Pool (ísl. Körfupottur RB), such as modifying and canceling claims in secondary collection.&#x20;

These operations can be performed for individual claims or batches of claims. Additionally, it is possible to retrieve the status of claims, payments, and information about claims in foreign currency. Responses regarding submitted claim batches can also provide details on whether the claims were successfully updated. It is possible to retrieve the full history of a claim, including all changes made to the claim as well as information about the claim itself. Furthermore, claims can be returned from secondary collection to the claimant using the original claim identifier, along with the fees and costs agreed upon by the claimant and the secondary collection agent.&#x20;

<details>

<summary>The following information can be queried with the Secondary Collection Claim Service:</summary>

* Payment list for claims in secondary collection
* History of a claim in secondary collection
* Status of payment batches
* Debtor list, i.e., all claims of a specific claimant in secondary collection
* Paid claims of a specific claimant in secondary collection
* Unpaid claims of a specific claimant in secondary collection
* Canceled claims of a specific claimant in secondary collection
* Invalid claims of a specific claimant in secondary collection
* Claims of a specific claimant in secondary collection, filtered by debtor
* Claims of a specific claimant in secondary collection, filtered by time period:&#x20;
  * With due dates from and to&#x20;
  * With final payment dates from and to&#x20;
  * With cancellation dates from and to
  * With creation dates from and to

</details>

### Identity and Access Management <a href="#toc413067892" id="toc413067892"></a>

Access control for the service follows the same model as the Arion online banking system, where users are authenticated with a username and password. Additionally, communications between the web service and the user’s system are signed with an electronic certificate.

The SecondaryCollectionClaimService is built on the Interbank Schema 2013. TThe service has a defined WCF endpoint with a Mutual Authentication security model. Information transmitted between systems is encrypted over HTTPS, ensuring maximum security.&#x20;

For detailed instructions on authentication for B2B services, refer to the manual - [Authentication and Certificates](/b2b-2013-schema/b2b-services/b2b-setting-up-a-authentication-and-certificates.md).

### Web Paths

The Secondary Collection Claim Service is available at the following URL: [https://ws.b2b.is/Claims/20131015/SecondaryCollectionClaimService.svc](<https://ws.b2b.is/Claims/20131015/SecondaryCollectionClaimService.svc?wsdl >)

### Schema

Schema descriptions, including WSDL files, are available at the following URL: [https://ws.b2b.is/Claims/20131015/SecondaryCollectionClaimService.svc?wsdl](<https://ws.b2b.is/Claims/20131015/SecondaryCollectionClaimService.svc?wsdl >)
