> For the complete documentation index, see [llms.txt](https://apidocs.arionbanki.is/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://apidocs.arionbanki.is/b2b-2013-schema/getting-started/introduction-to-b2b/what-is-b2b.md).

# What is B2B?

## What is B2B?

B2B is a collection of online services for people who want to do their banking online and gain a good overview of their personal finances and business transactions. All main banking transactions can be performed using Arion Bank’s B2B services, linking directly to a company’s accounting system at any time. B2B is a communications tool for corporate accounting systems which allows information to be exchanged between the user and the Bank. Nearly all actions are performed within the accounting system without using Online Banking. The aim of this manual is to describe B2B in everyday language, i.e. without going too deeply into the technical side of things. Various concepts will be used, such as schema, message, transmission, reply and xml. Message: communications based on messages which are either sent (query) or received (reply).

**Schema:** xml schema which defines the structure of the data sent or received by the web service.

## Who is B2B designed for?

B2B is suitable for all companies, local authorities, institutions and organizations, both large and small. B2B can be introduced gradually. It’s normal to start with basic functions and then add more functions at a later date.

## Main advantages of B2B

B2B is a high quality digital solution. Introducing B2B will shorten work processes and make the accounting process more efficient. It saves time and helps eliminate errors. Only one system is used, i.e. the company’s accounting system, which reduces the risk of error. B2B provides a real-time view of accounting which makes it easier to make informed decisions.

**Some of the benefits of B2B:**

* More efficient use of human resources
* Shortens processes
* Uses a single system
* Lower risk of error
* Saves time
* Increased productivity
* Simpler system for entering data
* Makes accounting more straightforward

## Online Banking or B2B?

Many people wonder whether Online Banking or B2B suits them best. B2B in fact complements Online Banking as they are not in competition with each other. Online Banking offers a far wider range of services but it’s worth keeping in mind the benefits of B2B outlined above.

## Does B2B cost anything?

There is no start-up fee or annual fee for B2B and all use is free of charge. Please note, however, that B2B is a communications tool used to perform various banking tasks which may incur a fee.

Companies should contact their software companies with regard to installation and check whether additional software is required. Any additional software may involve extra costs as specified in the software company’s fee list.

Arion Bank stipulates the use of electronic ID when the service is used.

## Support

At Arion Bank we care about our customers and do our best to provide outstanding service. For assistance or further information contact <corporate@arionbanki.is> or our Call Centre on (+354) 444 7000.